Question 1

What age are the kits suitable for?

Accepted Answer

Most kits are loved by children aged 3 and up. The Creative and Signature sets have finer detail and suit ages 5+. Adult supervision is recommended for under-3s because the kits contain small parts.

Question 2

Are the paints safe?

Accepted Answer

Yes. We use water-based, non-toxic tempera and acrylic colours that wash off skin and most fabrics with soap and water. Figurines are cast in smooth plaster with rounded edges.

Question 3

How long does a kit take to paint?

Accepted Answer

Typically 45 to 90 minutes depending on the number of figurines. Let the paint dry for about an hour before display.

Question 4

Can I choose the theme inside a kit?

Accepted Answer

Absolutely. Every kit tier lets you choose a theme — dinosaurs, space, animals, food, princesses, wizards, cartoons or vehicles — on the product page before adding to cart.

Question 5

How much is shipping and how fast is delivery?

Accepted Answer

Shipping charges are calculated at checkout by your pincode. Orders are dispatched within 1–2 working days and typically arrive in 3–6 working days across India.

Question 6

Which payment methods do you accept?

Accepted Answer

All payments run through Razorpay — UPI, debit and credit cards, netbanking and wallets. We never see or store your card details.

Question 7

Do you take bulk or return-gift orders?

Accepted Answer

Yes, and they are our favourite kind of order. Tell us the occasion and quantity on the Bulk & Gifting page and we will send a quote with custom packaging options.

Question 8

What if my box arrives damaged?

Accepted Answer

Send us a photo within 48 hours of delivery at rangaroo.co@gmail.com and we will replace the damaged pieces free of charge.

Frequently asked questions